Ardex Australia Pty Limited ABN 82 000 550 005 (Ardex)
appreciates that privacy is very important. Ardex has adopted this
covers Ardex's treatment of personally identifiable information
that we collect or hold. Like many other organisations, when dealing
with personal information, Ardex must comply with the National Privacy
Principles contained in the Privacy Act.
1. The information we collect
Ardex will collect general information about you, such as your
name, address and contact details when you contact us. We may also
collect this and other types of personal information, during the
course of dealing with you, for example when you set up an account
with us or request information about our products or services. We
may also collect information from construction industry reports.
Where practicable, the purpose for which we collect personal information
will be made clear at the time of collection.
Users can generally visit the Ardex website without revealing who
they are or other personal information. Ardex will not collect any
other personal information about visitors to the website except
when they knowingly provide it.
2. How we use your information
Ardex will use the personal information we collect for the purpose
disclosed at the time of collection, or otherwise as set out in
for any other purpose without first seeking your consent, unless
authorised or required by law.
Generally we will only use, disclose or exchange your personal
information as follows (and by providing the information you consent
to that use):
to provide the products, services or information you have
requested from Ardex;
to assist us to make Ardex's sites, services and products
more valuable and useful to our customers;
to third parties where we have retained those third parties
to assist us in our business, such as to improve our products
and services, to provide the products or services you have
requested, or to assist us to coordinate events or promotions.
These third parties could include dealers or contractors,
research and promotions companies and website hosting providers;
for direct marketing of products or services and to keep
you informed of new developments, offers and activities we
believe may be of interest to you; and
to the Credit Reference Association and other credit bodies,
3. Access to your information
You can generally access the personal information that Ardex holds
about you by contacting the Ardex Privacy Officer as set out below.
We will provide you with access unless we are legally authorised
or required to refuse your request. We may charge a reasonable amount
for providing access.
If you wish to change personal information we hold about you that
is out of date or inaccurate at any time please contact our Privacy
Officer. After notice from you, we will take reasonable steps to
correct any of your information which is inaccurate, incomplete
or out of date where appropriate.
We may refuse your request to access or amend your personal information
in certain circumstances. If we do refuse your request, we will
give you reasons for our decision and, in the case of amendment,
we will note with your personal information that you have disputed
Ardex will take reasonable steps to keep secure any personal information
which we hold and to keep this information accurate and up to date.
Personal information is stored in a secure server or secure files.
The Internet is not a secure method of transmitting information.
Accordingly, Ardex cannot accept responsibility for the security
of information you send to or receive from us over the Internet
or for any unauthorised access or use of that information.
the amended version on our website at www.dunlopdiy.com. We suggest
that you visit our website regularly to keep up to date with any
6. Contacting us
If you would like any further information, or have any queries,
information handling practices in general, please contact our Privacy
Officer by e-mailing firstname.lastname@example.org,
or writing to Privacy@ArdexAustralia, 20 Powers Road, Seven Hills